Introduction

This website is owned & operated by byjo.co.uk.  The site administrator can be contacted at hello@byjo.co.uk.  Use of the website confirms your acceptance of these terms.

Byjo.co.uk works to ensure that your privacy is protected when using our services. This policy sets out how your personal data will be processed and protected. We may update this Privacy Policy at any time.

The UK company, byjo.co.uk, is the controller of the personal data you submit to us.

Address: 5 Bryncoch, Taffs Well CF15 7QA

Email: hello@byjo.co.uk

byjo.co.uk limited is registered in England & Wales, company number 9306348

The data we collect & how we use it

We will collect personal data by the following means:

When you submit an online enquiry form via our website.

When you enquire by other means e.g. in person at a wedding fayre, by emailing us direct, by sending us a message via social media, or by telephone.

When you complete an online questionnaire we send to you via Survey Monkey.

When you subscribe to our mailing list  either via our website, by filing in a (paper or electronic) form at a wedding fayre or by responding to a post on social media.

The personal data that you submit to us will usually only include basic contact information for example names, address, email and telephone numbers. We do not store any payment, bank or credit card details.

We may use your personal data for the following purposes:

To process your orders including quoting, invoicing, updates, reminders and proofs
To answer your queries and to inform you of new or changed services
To send marketing information such as newsletters and offers
To notify the winners of any competitions arranged online

We will keep your data for as long as necessary to fulfil the purposes above or for as long as we are required by law. After this your personal data will be deleted.

Your rights

You have the right to request information about the personal data we hold on you at any time. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed. We cannot remove your data when there is a legal storage requirement, such as book-keeping rules or when there are other legitimate grounds to keep the data, such as unsettled debts. You can withdraw your consent to us using the data for marketing purposes at any time.

You can contact us by sending an email hello@byjo.co.uk.

Who has access to your data?

Any information collected will be used solely for the purposes expressed at the time they are provided. Information will not be sold, traded or rented with third-parties. We never pass on, sell or swap your data for marketing purposes to third parties. Data that is forwarded to third parties, is only used to provide you with the services mentioned above, for example shipping agents in connection with the delivery of goods.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Byjo.co.uk ltd uses cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under “Help” in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and for the purpose of marketing activities. The cookies used are both permanent and temporary cookies (session cookies).

Links

Our website byjo.co.uk may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites.